National Security and Fire Alarm Systems
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Quality, Service, Peace of Mind

Our Mission


Central StationOur mission at National Security & Fire Alarm is simple – providing the quality you expect, the service you require, and the peace of mind you deserve.

Since 1982, National Security has set the standard in the security industry, establishing unsurpassed levels of performance and integrity.

Our success can be attributed to two basic factors: determining and satisfying our customer´s needs. As leaders in the security business, we can recommend, design, install and service the security and fire alarm system that is right for you. Our expertise allows us to customize a system to fit your needs – residential or commercial, new construction or existing building. And we can provide equipment and support to meet every budget.

Quality
Defining quality is simple – complete customer satisfaction. At National Security we use only the finest U.S. Made equipment to ensure long term, trouble free service. Only the top brand names in the business, such as RADIONICS and BURLE/RCA are good enough.

Security AdvisorsOf course, our quality goes beyond the equipment we use. National demonstrates its commitment to TOTAL QUALITY through continuous improvement. Our security advisors attend industry seminars to keep apprised of the latest available technology. Our licensed installation and service technicians receive on-going training from factory representatives to ensure the continuous, reliable operation of your system. And our headquarter´s staff is skilled and responsive, able to maintain their composure in any crisis situation.

Service
There when you need us! At National Security we take pride in our service. Our clients can be set up on preventative maintenance schedules, where their systems are periodically inspected to detect potential problems before they occur. Of course, service technicians are on duty 24 hours a day to respond to any emergency situation. And our service isn´t limited to systems we install. Our factory trained personnel are also available to troubleshoot and repair existing systems.

ServiceThis outstanding service offered by National Security extends beyond our field technicians to include our entire support staff. Customer profiles are constantly reviewed and updated to assure that the proper protocol is followed in case of an emergency. And our service dispatchers go the extra mile to ensure that a technician will arrive on time for a scheduled appointment. With National Security you can expect the finest in customer service, regardless of who you deal with.

Plus, National´s affiliates provide network services. From east coast to west we will provide installation and maintenance services through our preferred dealer affiliates while National monitors your facility.

Peace of Mind
Monitoring Station
We hope you never need us; but rest assured that if you do, we will be there. National Security offers 24 hour monitoring of your alarm system. In case of an emergency we will notify the appropriate pre-determined contacts, including police and fire departments. All monitoring is done locally from our East Providence Central Station facility.

Our Central Station is Underwriters Laboratories listed for security and Factory Mutual certified for the alarms. We are the first in the area to introduce UL listed two-way radios for continuous monitoring when telephone lines fail.

National´s secusity systems provide maximum perimeter detection to minimize potential intrusion. In the case of an actual intrusion, multiple zone systems track movements and provide an exact location of the intruder. With fire systems, not only is the location of the fire determined but also whether or not hazardous substances are involved.

This pinpoint accuracy combined with National Security´s trained monitoring staff results in faster response times, saving lives and property. So, you never have to worry – National is always on the job!

Radionics
Quality, Service, Peace of Mind

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